Frequently Asked Questions

Everything You Need to Know About ACI RépertoirePro

Registration, approval, SEO visibility, profile updates, refunds, personal data and affiliation: find answers to the most frequently asked questions.

FAQ

Need a quick answer?

This section helps you understand how the Directory works, the approval timeline, the visibility benefits and the conditions related to your membership.

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How do I register on ACI RépertoirePro?

Registration is completed entirely online and only takes a few minutes. You create your account, complete your professional profile, then submit your information for publication.

Once approved, your profile becomes visible in the Directory and accessible 24/7 to clients, partners and visitors.

How long does approval take?

Approval generally takes 2 weeks, or approximately 14 days.

This timeline allows us to verify the accuracy of the information, ensure the professional consistency of the profile, optimize the presentation if necessary and maintain a uniform level of quality throughout the Directory.

In the event of a high volume of registrations or special requests, approval may take slightly longer. However, most profiles are approved in less than 3 weeks.

Can I update my profile after registration?

Yes, but under specific conditions. You are entitled to 2 free updates within 1 month following your registration.

These adjustments allow you to correct or improve your profile after it goes live.

This limit helps ensure a uniform professional quality, preserve the integrity of the Directory and manage the validation work efficiently. Each change requires a human review.

After the first month, updates become paid because they require a new complete review process. Even a minor update is considered a new professional review, which is why the cost is identical to a quarterly or annual membership.

How can visitors contact me?

Visitors can contact you through the contact details, external links or social media accounts integrated into your professional profile.

Does the Directory really work 24/7 with SEO visibility?

Yes. Your profile remains accessible at all times, even when you are not online.

ACI RépertoirePro improves your visibility by giving you a constant professional presence, optimized to be found, viewed and shared by your future clients.

SEO and ACI RépertoirePro: why does it work so well?

The Directory creates an online presence that can be indexed by Google and helps strengthen your SEO credibility.

Your profile acts as a quality external link to your activity. It can also help improve your presence in local, regional and international searches.

The more quality professional profiles the Directory hosts, the more authority the platform can build. Each profile can therefore benefit from this collective authority.

Why is the Directory an ideal solution for entrepreneurs who are just starting out?

ACI RépertoirePro removes much of the complexity of getting started by offering an immediate professional presence, without stress, technical work or a large budget.

  • No need for a website, graphic designer or technical knowledge.
  • An immediate professional presence at a lower cost.
  • A structure that clarifies your offer.
  • Stronger professional credibility.
  • 24/7 visibility without effort.
  • An online presence designed for Google search visibility.
  • Visibility benefits for 12 months.
Can I delete my profile and get a refund?

Refund eligibility depends on your type of subscription: quarterly or annual.

Once the service has been activated and delivered, no refund applies in the event of voluntary deletion, except according to the conditions provided for the annual subscription.

Quarterly subscription

A paid quarterly subscription is non-refundable. Once the payment is made, the quarterly visibility schedule is planned in advance for your profile.

Annual subscription

If you cancel between the 1st and 6th month, you will only be refunded for the 3rd and 4th quarters.

If you cancel between the 7th and 12th month, no amount will be refunded.

Is my information protected?

Yes. All data is secured and used only for your presence in the Directory.

Do you share my data?

No. Your information is never resold or shared with third parties.

Who can view my profile?

Anyone visiting the Directory can view your profile, including clients, partners and businesses.

How long does it take to see results?

Many entrepreneurs notice improved visibility within the first few months, especially thanks to the visibility benefits offered through social media and our partners.

Can the Directory help me get more clients?

Yes. By strengthening your credibility and making direct contact easier, ACI RépertoirePro can become a concrete client acquisition tool.

Why is the Directory profitable?

The Directory works for you 24/7, at a minimal cost, without paid advertising or technical management.

It provides benefits, continuous visibility and a professional presence throughout the duration of your annual membership.

What is the advantage of having a bilingual Directory in French and English?

A bilingual Directory offers a major strategic advantage: it opens the door to two markets, two audiences and two levels of credibility.

You instantly double your reach

A bilingual profile allows you to be found, understood and contacted by French speakers, English speakers and international businesses.

You strengthen your professional credibility

An entrepreneur who presents themselves in both French and English demonstrates openness, professionalism and the ability to serve a diverse client base.

You improve your SEO

A bilingual profile increases the number of available keywords, multiplies the chances of being indexed and improves visibility in two languages.

If I am only French-speaking or only English-speaking, will I get the same benefits?

Yes. Your language has no impact on the benefits you receive with ACI RépertoirePro.

Whether you are French-speaking, English-speaking or use only one language in your profile, you benefit from the same advantages, the same visibility and the same level of credibility.

How does the 15% affiliate program work?

The ACI RépertoirePro affiliate program allows you to receive a 15% commission for every business you refer at registration, as well as at each annual renewal.

You receive a unique affiliate link

After registering as an affiliate partner, ACI RépertoirePro assigns you a personal link.

The business signs up through your link

As soon as a business clicks your link, it is associated with your partner account.

You receive a 15% commission

For every referred business, you receive 15% at registration and at each annual renewal, as long as the business remains a member.

A program reserved for engaged members

To become an official affiliate partner, you must refer 10 or more businesses per year with an active profile in the Directory.

Who should I contact for more information?

You can contact the ACI RépertoirePro team through the website contact form.

This form allows you to ask questions, request an update, get support or submit a partnership request.

REGISTRATION FORM

Be part of our directory


    Availability & Client reception

    Do you have a place to receive your clients?


    Professional profile photo

    Your logo


    Additional photos (up to 8 images)

    Add visuals to enrich your profile: working photos, ambience, achievements, etc.


    Your professional identity

    These elements instantly enhance your profile:


    Referral & Discovery


    ℹ️ Your personal information will neither be sold nor shared.